Payment Method

Secure Payment Options

At ErosPulse Electronics, your trusted mobile phone parts supplier, we prioritize the security and convenience of your payment experience. Our payment system is protected by industry-leading security measures and complies with international payment card standards.

Currently Accepted Payment Methods through LianLian Pay:

  • Visa
  • Mastercard

All payments are securely processed through LianLian Pay, a trusted payment gateway that ensures your financial security.

Payment Security Measures

We maintain robust security through:

  • SSL encryption by Let's Encrypt (provided through Shopify)
  • Real-time transaction monitoring
  • Secure payment processing by LianLian Pay
  • Compliance with international security standards
  • Regular security updates via Shopify platform

Currency & Pricing

  • All prices are displayed in USD
  • Currency conversion:
    • Real-time exchange rates applied at checkout
    • Conversion rates determined by your card issuer
    • Bank conversion fees may apply
  • Transparent pricing:
    • All listed prices include our fees
    • No hidden charges
    • Import duties included where applicable

Payment Processing

1. Verification Process:

  • Automated card verification
  • Address verification when required
  • Security code (CVV) confirmation

2. Order Confirmation:

  • Instant on-screen confirmation
  • Email confirmation within 15 minutes
  • Detailed order invoice provided
  • Tracking information sent separately

Troubleshooting Payment Issues

If your payment is declined, please check:

  1. Card information accuracy
  2. Available balance
  3. International transaction activation
  4. Billing address accuracy
  5. Card expiration date

For assistance, contact our support team or your bank.

Refund Processing

  • All refunds processed through original payment method
  • Processing time: 10 business days
  • Additional bank processing: 5-7 business days
  • Full refund documentation provided
  • Status updates via email

Customer Support

Our dedicated support team is ready to help:

  • Email: support@erospulse.com
  • Phone: +86-15775776623
  • Business Hours: 9:00 AM - 6:00 PM (GMT+8), Monday - Friday
  • Response Time: Within 24 hours

Business Information

  • Company: Shenzhen Yan Shan Yun Shui Culture Co., Ltd
  • Business License: 91440300MA5HUU5T6A
  • Registered Address: 193-03 Dexin Road, Ebu Village, Ebu Town, Shenshan Special Cooperation Zone, Shenzhen, Guangdong, China 518260
  • Payment Service Provider: LianLian Pay
  • Platform Security: SSL by Let's Encrypt (via Shopify)
  • E-commerce Platform: Powered by Shopify

Security Commitment

  • Regular security audits and updates
  • Encrypted data transmission
  • Secure payment processing
  • Protected customer information
  • Compliance with e-commerce security standards

Last Updated: December 13, 2024

Note: We continuously monitor and update our security measures to provide the safest shopping experience. Please contact us if you have any questions about our payment methods or security measures.